Business Issue
These subject matter experts (SMEs) are responsible for the roll out of an ERP system like Oracle or SAP to the entire company. The SME knows the company business system but they don’t know the new ERP system and they don’t know how to teach it.

Disney successfully trained 900 Disney employees how to use Oracle software and affected a smooth implementation. The employees in turn were able to execute their jobs with enthusiasm, speed and accuracy. These temporary trainers became the technical experts for the company.



Amy Ziegelman, Project Manager, Disney

“I wanted to take this opportunity to formally thank you for the exceptional training program you provided to Disney Consumer Products’ Project Lightyear team. As you know, the individuals who attended your class came in the door with little or no training experience, and with a colossal training task before them, namely, the roll out of an ERP system to the entire division.  When those same individuals left your course they did so with a new appreciation for the responsibility of training, and the tools that would ensure their success."